State Farm® Insurance Agent Kimberly Carroll
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Perry
November 26, 2024
5
out of
5
rating by Mike Perry
"State Farm and Bill have always looked out for our best interest in coverage in fair price for our insurance"
We responded:
"Mike, thank you for your wonderful review! I'm glad to know that Bill and our team have been able to provide you with fair and reliable coverage. Your satisfaction is very important to us. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help!"
Susan Mortensen
November 20, 2024
5
out of
5
rating by Susan Mortensen
"Bill Swain was extremely helpful in updating my Will. I would highly recommend him"
We responded:
"Susan, thank you for your wonderful review! I'm glad to hear that Bill was able to assist you with updating your Will. We appreciate your recommendation and are always here to help with any future needs. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Brian Ripa
November 19, 2024
5
out of
5
rating by Brian Ripa
"Always professional and looking out for me."
We responded:
"Brian, thank you for your kind words! I'm glad to know that you find our service professional and that we are looking out for you. Your satisfaction is our priority, and we appreciate your business. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Bill Sport
November 16, 2024
5
out of
5
rating by Bill Sport
"Great service! Always feel they are on top of things and ensure your service meets your need."
We responded:
"Bill, thank you for your wonderful review! I'm glad to know you feel confident in our service and that we are meeting your needs. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need anything else, we're here to help. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
William Washkau
November 14, 2024
5
out of
5
rating by William Washkau
"Bill Swain is a tremendous resource. He is always extremely helpful in making sure I understand all the coverages available for my home and always makes sure that I have everything in order to protect my dwelling. I would STRONGLY recommend Kimberly Carroll to anyone looking for insurance coverage."
We responded:
"William, thank you for your wonderful review! I'm glad to hear that Bill has been such a valuable resource for you. It's great to know he has helped you understand all the coverages available for your home and ensured everything is to safeguard your dwelling. Your strong recommendation means a lot to us. If you ever have any further questions or need assistance, our office is here to help. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
John Vann
November 12, 2024
5
out of
5
rating by John Vann
"I have used Kimberly Carrol, State Farm for over 20 years for my business auto insurance. They are such a pleasure to work with. I look forward to another 20 years. Respectfully, John Vann"
We responded:
"John, Thank you so much for your kind words and for being with us for over 20 years! We are truly grateful for your continued trust in our office for your business auto insurance needs. It's wonderful to know that working with us has been a pleasure for you. We look forward to serving you for many more years to come. If you ever need anything, don't hesitate to reach out. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Susan Jacobs Real Estate Broker
November 6, 2024
5
out of
5
rating by Susan Jacobs Real Estate Broker
"Very responsive."
We responded:
"Susan, thank you for your kind words! I'm happy you found our responsiveness helpful. If you need any further assistance, feel free to reach out anytime. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Sandy Williams
November 5, 2024
5
out of
5
rating by Sandy Williams
"I have had my home and cars insured with Kimberly Clark for over 20 years. Bill Swain has always been my agent. He has always taken the best care of us, finding the right policies at the right price! Never have I ever had to wait a day for a call back to answer any questions I may have. I highly recommend.him"
We responded:
"Sandy, thank you for your loyalty over the past 20 years! I'm happy to hear that Bill has consistently provided you with excellent service and the right policies at the right price. It's great to know that he has been so responsive to your needs. We truly appreciate your recommendation and look forward to continuing to serve you. If you ever have any questions or need further assistance, we're always here to help. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
dunebilly of swan beach
October 27, 2024
5
out of
5
rating by dunebilly of swan beach
"We’ve insured our home in Corolla through Ms. Carroll’s agency since 2008. Bill Swain has been our ‘go to guy’ any number of times since signing on with Kimberly. He has helped us enormously over the years. Both Bill and the agency come highly recommended for the service and advice they’ve provided."
We responded:
"Thank you for your wonderful review! I'm glad to hear that Bill has been such a valuable resource for you over the years. Your recommendation means a lot to us, and we're grateful for your continued trust in our agency since 2008. If you ever need further assistance or have any questions, our office is always here to help. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Lisa Pompa
October 4, 2024
5
out of
5
rating by Lisa Pompa
"We have been with Kimberly Carroll Agency for 13 years. They have been wonderful and working with Bill Swain has made the task of maintaining good coverage with rising cost bearable. He is responsive always and works with us to ensure we have the coverage we need in these risky times. We have been very pleased with this agency from the beginning."
We responded:
"Lisa, thank you for your loyalty over the past 13 years! I'm glad to hear that Bill has been responsive and helpful in ensuring you have the coverage you need, especially during these challenging times. It's wonderful to know that our efforts have made a positive impact on your experience. If you ever need anything, our office is here to assist you. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Jerry Watson
September 20, 2024
5
out of
5
rating by Jerry Watson
"Bill Swain with Kimberly Carroll / State Farm has been awesome with all of our insurance needs. He is very knowledgeable and is very responsive. I would highly recommend him for anything insurance!!"
We responded:
"Jerry, thank you for your wonderful review! I'm glad to hear that Bill has been able to meet all your insurance needs with his knowledge and responsiveness. We appreciate your recommendation and look forward to continuing to assist you with anything insurance-related. If you need any further assistance, feel free to reach out to our office. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Alan Stone
September 18, 2024
5
out of
5
rating by Alan Stone
"What can I say! Excellent customer service! Calls and messages returned promptly, always so polite and patient. Insurance expert!"
We responded:
"Alan, thank you for your wonderful review! I'm glad you appreciated our customer service and found our team polite and patient. Your kind words about our expertise mean a lot. If you need any further assistance, we're always here to help. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Pam Hines
September 17, 2024
5
out of
5
rating by Pam Hines
"What a pleasure working with Kim Hartman! She is very knowledgeable and so willing to assist in any way! I it’s been a great experience!"
We responded:
"Pam, thank you for your wonderful review! I'm happy to hear that Kim was able to assist you so effectively. Her knowledge and willingness to help are truly valuable to our team. We're grateful for your kind words and look forward to assisting you with any insurance needs. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
MARK RIGNEY
September 17, 2024
5
out of
5
rating by MARK RIGNEY
"Bill Swain is an honest, hard working agent that I would strongly recommend! Don't hesitate to speak with him"
We responded:
"Mark, thank you for your wonderful review! I'm glad to hear that Bill's honesty and hard work made such a positive impression. We truly appreciate your recommendation. If you need any further assistance, don't hesitate to reach out. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
M EUGENE SHOAP
September 17, 2024
5
out of
5
rating by M EUGENE SHOAP
"Jake from State Farm NOT NEEDED AT THIS AGENCY...They have Bill Swain. Been working with Bill for over 10 years and he never disappoints, always helpful and willing to offer help even on personal projects. Fast and accurate with answers, offering ways to save and fast with replies. Great person to put your trust and you insurance needs with. Hands down the best I've worked with over my 70 plus years of buying and selling homes. Gene Shoap"
We responded:
"Gene, Thank you for your wonderful review! We're glad to hear that Bill has been consistently helpful and reliable over the past decade. It's great to know that his fast and accurate responses, along with his dedication to finding savings, have made a positive impact on your insurance needs. We truly appreciate your trust and loyalty. If you ever need further assistance, our office is here for you. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
charles higgins
September 16, 2024
5
out of
5
rating by charles higgins
"Spoke with Shay, she was both friendly and informative."
We responded:
"Thank you, Charles, for your wonderful review! I'm glad Shay was able to provide you with friendly and informative service. We appreciate your feedback and look forward to assisting you with any future needs. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Rex Whitacre
September 10, 2024
5
out of
5
rating by Rex Whitacre
"Great interaction with the Kim Carroll group. We worked with Bill Swain and he was great! Knowledgeable, Courteous, responded promptly, and provided us the coverage we needed for our townhome in Duck. Highly recommended!"
We responded:
"Rex, thank you for your wonderful review! I'm glad to hear that Bill provided you with knowledgeable and courteous service for your townhome coverage in Duck. We appreciate your recommendation and are always here to help with any future needs. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Dawn Tillett
September 10, 2024
5
out of
5
rating by Dawn Tillett
"I have had insurance with State Farm for years...all of mine is with them and Bill and Team are always so helpful and responsive"
We responded:
"Dawn, thank you for your continued business and loyalty over the years! I'm glad to hear that Bill and the team have been helpful and responsive to your needs. We appreciate your kind words and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Dereck Hench
August 15, 2024
5
out of
5
rating by Dereck Hench
"My relationship with Kim Carroll's office always has been a very positive experience. Kim Hartman stepped in and gave instant proposals on ensuring another house for me and I truly appreciate the team."
We responded:
"Thanks, Dereck, for the great review! I'm glad to hear that Kim Hartman and the team could assist you with the proposals for your new house. We appreciate your business and are always here to help with any future needs. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Mary Winstead
August 14, 2024
5
out of
5
rating by Mary Winstead
"Bill Swain at the Kimberly Carroll State Farm Agency has helped my husband and I several times with our Homeowner’s policy. With the cost of building increases in the last few years, he has helped with our insurance needs so we can be assured we are taken care of in case of any damages to our property and home. We truly appreciate his professional manner and quick response to our concerns and needs. We do feel like he is there for us! Thanks Bill and State Farm! Bill and Mary Winstead"
We responded:
"Hey Mary, Thanks so much for your wonderful review! I'm glad Bill could assist you and your husband with your Homeowner’s policy, especially with the recent increases in building costs. It's great to know you feel taken care of and that Bill's professional manner and quick responses have been helpful. We're here for you anytime you need us! - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Mark McHugh
July 26, 2024
5
out of
5
rating by Mark McHugh
"Bill Swain at State Farm, Kimberly Carroll Agency, helped us today to review our home insurance policy. He provided clear answers to our questions and he offered to review our policy in more detail. I appreciate Bill's professional response to our questions."
We responded:
"Hey Mark! Thanks a lot for your awesome review! I'm glad Bill could help you review your home insurance policy and provide clear answers to your questions. We appreciate your kind words about his professionalism. If you need any further assistance, feel free to reach out anytime! - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Danielle Nunn
July 25, 2024
5
out of
5
rating by Danielle Nunn
"Very friendly and reasonably priced"
We responded:
"Hi Danielle! Thanks for the awesome review! I'm so happy you found our team friendly and our prices reasonable. If you ever need anything else, we're here for you! - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Mary Lee Fritts
July 13, 2024
5
out of
5
rating by Mary Lee Fritts
"Kim is a very professional agent who is always accessible by phone or email. She responds promptly to questions and is very thorough in her work. I would highly recommend her for your insurance needs."
We responded:
"Thank you, Mary, for your kind words! I'm glad to hear you find me accessible and thorough in my work. I appreciate your recommendation and am here for all your insurance needs! Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Dwayne Watson
July 12, 2024
5
out of
5
rating by Dwayne Watson
"Bill Swain has helped ensure that our home, auto, and life policies are always in our family’s best interest. He and the Kimberly Carroll team are second to none."
We responded:
"Thank you, Dwayne, for recognizing the exceptional service provided by Bill Swain and our team in ensuring your home, auto, and life policies are in your family's best interest! We are grateful for your trust and are happy to assist with any future insurance needs. - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"
Joanne Lagratta
July 10, 2024
5
out of
5
rating by Joanne Lagratta
"I have been a customer of Kimberly Carroll State Farm for many years. They are thorough, always available to help, and have a wonderful staff."
We responded:
"Thank you, Joanne, for your loyal support over the years! We are glad to hear that you find our team thorough, always available, and wonderful. We appreciate your kind words and are grateful for the opportunity to serve you. Please reach out if you need anything in the future! - Kimberly Carroll - State Farm Insurance Agent, Powells Point, NC"