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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Lee Fritts

July 13, 2024

5  out of  5 rating by Mary Lee Fritts
"Kim is a very professional agent who is always accessible by phone or email. She responds promptly to questions and is very thorough in her work. I would highly recommend her for your insurance needs."
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Dwayne Watson

July 12, 2024

5  out of  5 rating by Dwayne Watson
"Bill Swain has helped ensure that our home, auto, and life policies are always in our family’s best interest. He and the Kimberly Carroll team are second to none."
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Joanne Lagratta

July 10, 2024

5  out of  5 rating by Joanne Lagratta
"I have been a customer of Kimberly Carroll State Farm for many years. They are thorough, always available to help, and have a wonderful staff."
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Kevin Lynch

July 9, 2024

5  out of  5 rating by Kevin Lynch
"Awesome response and quick execution...great stuff! THANK YOU"
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Mark Rosenfield

July 8, 2024

5  out of  5 rating by Mark Rosenfield
"These folks are great to work with. Anytime I have an insurance issue they are always quick to respond. Bill Swain is very personable as well as knowledgeable and has been very attentive to our insurance needs."
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Gerald Lane

July 8, 2024

5  out of  5 rating by Gerald Lane
"As always your firm is very thorough."
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Mango Tree

June 24, 2024

5  out of  5 rating by Mango Tree
"This Agency has always been a breeze to work with - fast, efficient and nice agents! Most recent dealings were with agent Kim Hartman, she was great. Highly recommend."
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Akshay Rao

June 21, 2024

5  out of  5 rating by Akshay Rao
"Bill Swain was fantastic to work with.. We got our Quote and worked out the details per our needs and couldn't be happier for it.. excellent customer service and follow up for sure"
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Alan Reider

June 20, 2024

5  out of  5 rating by Alan Reider
"Bill Swain provides customer service at the highest level and with unparalleled integrity."
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Annie Smith

May 16, 2024

5  out of  5 rating by Annie Smith
"We’ve been working with Bill for about 6 years and anytime we have a request he is always extremely prompt on his response and fulfills any requests immediately! I would recommend Bill to anyone."
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John Pahler

May 15, 2024

5  out of  5 rating by John Pahler
"Very professional experience, staff was friendly and knowledgeable. Our overall experience with Ms. Hartman was great."
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April Contestable

May 10, 2024

5  out of  5 rating by April Contestable
"The staff at this office, especially Kim Hartman, have always been so helpful and understanding. Thanks!!"
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bill pastino

May 9, 2024

5  out of  5 rating by bill pastino
"Very professional"
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Jennifer DiLeo

May 2, 2024

5  out of  5 rating by Jennifer DiLeo
"Always quick to respond and super helpful with all insurance needs."
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Scott Rossiter

April 9, 2024

5  out of  5 rating by Scott Rossiter
"Friendly staff, i always use Bill Swain as my go to. Always gives me the best advice and very helpful/outgoing!!!"
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Lucy Beck

April 4, 2024

5  out of  5 rating by Lucy Beck
"This team is very persnonable & takes great care of my insurance needs! 5 stars y'all 👏"
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Saska Jarrell

March 21, 2024

5  out of  5 rating by Saska Jarrell
"Bill Swain is such a pleasure to work with. Quick to respond, and always keeping us posted throughout the process. I highly recommend Bill for any of your insurance needs."
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Lorrie Nolan

March 20, 2024

5  out of  5 rating by Lorrie Nolan
"Had some issues with my insurance and car title because I moved out of state and bought a new car at the same time. Bill was extremely helpful. Polite took care of the situation. Highly recommend State Farm and Bill for anyone who’s looking for auto insurance. Thank you so much."
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Linda Dallas Reider

March 4, 2024

5  out of  5 rating by Linda Dallas Reider
"Bill Swain continues to be a pleasure to work with. If we could use him to cover our home in Washington, DC, we would!"
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Scott Ross

March 4, 2024

5  out of  5 rating by Scott Ross
"Excellent Agent to work with. I deal with Bill Swain and find him to be extremely helpful and responsive. I highly recommend State Farm."
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Chris Sawin

November 6, 2023

5  out of  5 rating by Chris Sawin
"Great customer service"
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Lavetta Gustafson

October 24, 2023

5  out of  5 rating by Lavetta Gustafson
"The service we have received from Kim Hartman at Kimberly Carroll’s State Farm has been exceptional! Immediately responsive and always explain options. We appreciate and highly recommend them!!"
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Jacob Bowser

October 5, 2023

5  out of  5 rating by Jacob Bowser
"Great place to get insurance did a wonderful job"
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Nikki Spruill

September 28, 2023

5  out of  5 rating by Nikki Spruill
"I love this office. Very helpful!!"
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dubya eff myers

August 1, 2023

5  out of  5 rating by dubya eff myers
"Have had Kimberly as my agent since 2008, always great service. Prompt and efficient office, thank you."